IT Assurance

IT Assurance

IT Assurance (ITA) is our most inclusive client package. Our team will monitor and manage your entire technology environment so that you never have to worry about your network.

ITA Benefits

  • Proactive Managed Services
  • Predictable Costs
  • A Rapid Response Time
  • Comprehensive Reporting
  • Business Forecasting & Coaching

ITA services include

  • 24/7 Network Monitoring
  • Portal Access to PCA Technology Stack
  • Guaranteed Response Time
  • Disaster Recovery Services
  • Endpoint Detection and Response (AV)
  • Turnkey Support for Managed Devices
  • End-User Service Desk Support
  • Monthly Reporting
  • Proactive Forecasting & Coaching Meetings
  • Inventory Management & Purchasing

Co-managed is an option, too

For larger organizations with an existing technology team looking for supplemental support within a specific scope, we offer tiered co-managed support options with the same benefits as our all-inclusive ITA package.

Case study

Professional Services

Do you handle your day-to-day technology needs in house but have a project you could use a few extra players or turnkey approach to complete the task? The IT experts at PCA are ready to join the team!

Our Professional Services team can assist projects such as office moves or startups, server installations, wireless network configurations, on premise exchange moves to Office 365 and more. Book a consultation call to discuss your next big project.

Case study

With the help of IT Assurance, you don’t have to worry about your network.