Co-Managed IT: How to Plan for It, How Do You Know It’s Time? 

by | Sep 6, 2024 | Co-Managed IT, Coaching

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Co-Managed IT Solutions

Enhance your IT capabilities with our flexible co-managed IT service options, designed to support your internal team and drive business growth.
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What is Co-Managed IT?

Co-managed IT is a collaborative approach to IT management where your internal IT team works hand-in-hand with an MSP. This model allows you to leverage the expertise of external IT professionals while retaining control over critical aspects of your technology environment.

Essentially, it’s like having an extension of your IT team, providing additional support and specialized skills whenever you need them with a flexible model that can be tailored to your specific needs, whether you require assistance with network management, cybersecurity, help desk support, or another aspect of IT.

Benefits of Co-Managed IT

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Cost Savings

Co-managed IT can help you reduce IT costs by eliminating the need to hire additional full-time IT staff by leveraging the MSP’s resources and expertise. 

Improved Efficiency

Streamline your IT operations by leveraging our expertise, allowing your team to focus on strategic initiatives.

Enhanced Cybersecurity

Implement robust security measures to protect your organization from evolving cyber threats.

Access to Specialized Skills

Gain access to a wide range of specialized skills and expertise to tackle any IT challenge.

Focus on Core Business

By offloading routine IT tasks to an MSP, your internal IT team can focus on strategic initiatives that drive business growth. 

Signs It's Time for Co-Managed IT

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1. Overwhelmed IT Team:

If your internal IT team is overwhelmed with daily tasks, it might be time to consider co-managed IT.

2. Lack of Specialized Skills:

Rapidly evolving technology and increasing cybersecurity threats can be challenging to manage alone. By partnering with an MSP, you can ensure your IT infrastructure is robust and secure, allowing your team to focus on strategic growth initiatives.

3. Increasing Cybersecurity Threats:

Cyberattacks are becoming more sophisticated and frequent. An MSP can help you strengthen your cybersecurity posture and protect your valuable data.

4. No Focus on Strategic Initiatives:

If your IT team is spending too much time on routine tasks, they may not have the bandwidth to focus on strategic initiatives that can drive business growth. 

5. Business Growth:

If your business is growing and requires scalable IT support, or if you need 24/7 IT assistance, co-managed IT can provide the flexibility and expertise needed to support your expansion and ensure continuous operations.

Planning for Co-Managed IT

Implementing a co-managed IT model requires careful planning to ensure a seamless transition and maximize its benefits. Here are some key steps to consider: 

Step 1

Assess Your IT Needs

Begin by evaluating your current IT infrastructure and identifying areas that require additional support. This could include network management, cybersecurity, help desk support, or strategic IT planning.

Step 2

Define Your Goals

Clearly outline what you aim to achieve with a co-managed IT model. Are you looking to enhance efficiency, improve cybersecurity, or free up your internal IT team for strategic projects?

Step 3

Choose the Right MSP

Selecting the right Managed Service Provider (MSP) is crucial. Look for an MSP with industry experience, a proven track record, and a strong cultural fit with your organization.

Step 4

Establish Clear Roles

Define the specific tasks and responsibilities of your internal IT team and the MSP. This will help avoid confusion and ensure everyone is aligned.

Conclusion

Co-managed IT offers numerous advantages, including improved efficiency, enhanced cybersecurity, access to specialized skills, and cost savings. By partnering with the right MSP, organizations can optimize their IT management and focus on strategic initiatives that drive business growth.
We encourage you to assess your current IT needs and consider how a co-managed IT model could benefit your organization. With careful planning and the right partnership, co-managed IT can be a valuable asset for your business.

Unsure if co-managed or fully-managed IT is right for you? Let PCA’s experts help you decide. Contact us today.

Justin Lloyd headshot

Justin Lloyd

Business Solutions Manager, PCA Technology Solutions

With over 20 years of experience in the dynamic landscape of the technology industry, Justin is passionate about leveraging cutting-edge solutions to drive business success. Currently serving as the Business Solutions Manager at PCA Technology Solutions, he leads a dedicated team in fostering strategic relationships and maximizing market penetration.

Justin’s journey in tech has been marked by a relentless pursuit of excellence, from his early days in business development to his current role orchestrating comprehensive business solutions. He thrives on the challenges of today’s rapidly evolving market, constantly seeking innovative strategies to meet and exceed client expectations.

At PCA Technology Solutions, we are not just providers of technology – we are architects of transformation. Through a blend of expertise, collaboration, and forward-thinking, we empower businesses to thrive in the digital age. Whether it’s implementing robust cybersecurity measures, or optimizing cloud infrastructure, our goal remains the same: to drive tangible results and propel our clients towards sustainable growth.

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