IT Assurance (ITA) is our most inclusive client package. Our team will monitor and manage your entire technology environment so that you never have to worry about your network.
- Proactive Managed Services
- Predictable Costs
- A Rapid Response Time
- Comprehensive Reporting
- Business Forecasting & Coaching
ITA services include
- 24/7 Network Monitoring
- Portal Access to PCA Technology Stack
- Guaranteed Response Time
- Disaster Recovery Services
- Endpoint Detection and Response (AV)
- Turnkey Support for Managed Devices
- End User Service Desk Support
- Monthly Reporting
- Proactive Forecasting & Coaching Meetings
- Inventory Management & Purchasing
Co-managed is an option too
For larger organizations with an existing technology team looking for supplemental support within a specific scope, we offer co-managed support with the same benefits as our all-inclusive ITA package.
Do you handle your day-to-day technology needs in house but have a project you could use a few extra players or turnkey approach to complete the task? The IT experts at PCA are ready to join the team!
Our Professional Services team can assist projects such as office moves or startups, server installations, wireless network configurations, on premise exchange moves to Office 365 and more. Book a consultation call to discuss your next big project.